Here's the translation:Soft White Ceramic Sink + Sarreguemines Drainer

Transport and Delivery:

We use transport partners for the delivery of sinks. We perform strapping on pallets to avoid any delivery accidents and we insure our goods 100%. The only thing we ask our customers is to carefully check the condition of the pallet and its contents in the presence of the delivery person before accepting the delivery! If you have any doubt, refuse the delivery and note specific reservations on the transport slip, otherwise we cannot be held responsible if the goods have significant damage.

Delivery by carrier

In this case, if the Customer cannot be present on the day of delivery, they must choose an authorized person who will receive the delivery and assume all responsibilities incumbent on the Customer.

Once the Carrier and the Customer have agreed on an appointment at a date and time slot, the Customer must imperatively be present on the date and throughout the entire time slot. In case the Customer is absent, the Carrier will not be able to make the delivery and any costs related to organizing a new delivery would also be at the Customer's expense.

In case the accessibility conditions of the delivery location chosen by the Customer do not allow the Carrier to deliver the Order. Delivery to the customer will be made at the property limit. The delivery cannot take place but the delivery costs remain the responsibility of the Customer. These conditions may include, for example: stairs too small or too narrow, entrance door or corridor too narrow, no elevator and high floor

Upon delivery of the Product, the Customer must obligatorily unpack the Product in the presence of the Carrier. They must then verify the conformity of the delivered Order in the presence of the Carrier before signing the Delivery Note.

In case of any anomaly concerning the delivery or pressure from the delivery person, the Customer must REFUSE the package and indicate their reservations in the form of handwritten and detailed observations, dated, explicit and accompanied by their signature on the delivery slip.

Example:

• Damaged product (specify the nature of the product: broken sink): scratches, dents, impacts...

In case of anomaly or non-conformity, the Customer must imperatively refuse the package and must, as soon as possible on the day of delivery, inform the seller of their complaint to the Customer Service of Sas Euronegoce Distributions at the following address: contact@euro-negoce.fr

The absence of complaints, the non-issuance of reservations by the Customer means that the delivered Product is deemed satisfactory and cannot be subject to any subsequent Claim. The Customer cannot make reservations to Sas Euronegoce Distributions after the carrier's departure, even if the package was not opened in the presence of the carrier. Indeed, if the customer has accepted the product without reservation, the transfer of ownership has taken place and Sas Euronegoce Distributions is then deemed to have fully fulfilled its obligations resulting from the sales contract, except in cases of subsequent implementation of the legal guarantee.
In this case, if the Customer cannot be present on the day of delivery, they must choose an authorized person who will receive the delivery and assume all responsibilities incumbent on the Customer.
Once the Carrier and the Customer have agreed on an appointment at a date and time slot, the Customer must imperatively be present on the date and throughout the entire time slot. In case the Customer is absent, the Carrier will not be able to make the delivery and any costs related to organizing a new delivery would also be at the Customer's expense.
In case the accessibility conditions of the delivery location chosen by the Customer do not allow the Carrier to deliver the Order. Delivery to the customer will be made at the property limit. The delivery cannot take place but the delivery costs remain the responsibility of the Customer. These conditions may include, for example: stairs too small or too narrow, entrance door or corridor too narrow, no elevator and high floor
Upon delivery of the Product, the Customer must obligatorily unpack the Product in the presence of the Carrier. They must then verify the conformity of the delivered Order in the presence of the Carrier before signing the Delivery Note.
In case of any anomaly concerning the delivery or pressure from the delivery person, the Customer must REFUSE the package and indicate their reservations in the form of handwritten detailed observations, dated, explicit and accompanied by their signature on the delivery slip. These anomalies may include, for example: